Using this portal
Sarkari Seva is an independent assistance portal that helps users understand service processes, prepare application information and organise supporting documents. We are not a government department, government website or government representative.
Official applications and decisions
Final applications, approvals, certificates, identity documents and other government decisions are handled only by the relevant government department or authorised provider. We do not guarantee approval, processing time or an outcome.
Information and accuracy
We make reasonable efforts to keep service descriptions, document checklists and fee guidance useful and current. Requirements, eligibility, official fees and procedures can change and may vary by state, applicant circumstances or submission channel. Verify important details with the relevant official authority before applying.
Charges and payments
Portal assistance charges are shown before an application is submitted. Any government fee, statutory charge, payment-provider fee or other third-party amount may be separate unless expressly stated. Do not make a payment unless the amount and recipient are clear.
Your responsibilities
You must provide accurate information, use documents you are authorised to submit, protect your login credentials and promptly tell us if you notice an unauthorised account activity. Do not upload unlawful, misleading or someone else’s private documents without permission.
Service availability and changes
We may update, suspend or discontinue portal features for maintenance, security, legal or operational reasons. We may revise these terms when our services change.
Limitation
To the extent permitted by applicable law, the portal is provided as an assistance service without a guarantee that third-party government systems will be available or that an application will be accepted. Nothing in these terms limits rights that cannot legally be excluded.
Contact
For questions about these terms, contact us using the details on the Contact page.
Our support team can help with questions about this policy.